Shipping and Delivery
All orders are shipped from Canberra, Australia using trusted carriers. Once dispatched, tracking details will be sent via email.
Domestic Shipping — Australia
| Service | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 2–7 business days | $13 |
| Express Shipping | 1–2 business days | $15 |
International Shipping
| Service | Estimated Delivery Time | Cost |
|---|---|---|
| New Zealand — Standard | 5–10 business days | $20 |
| International — Standard | 7–14 business days | $35 |
Processing and Dispatch
Please allow 3–5 business days for orders to be processed and dispatched.
- Orders are shipped Monday to Friday, excluding public holidays.
- During promotional periods, processing times may be slightly extended.
Duties and Taxes
International orders may be subject to duties, taxes, or customs charges imposed by the destination country. These fees are the responsibility of the customer.
- SŸRI is not responsible for delays caused by customs clearance or for parcels returned due to unpaid duties.
Please Note
- International customers are responsible for any customs duties, import taxes, VAT, tarrifs, or clearance fees charged by their country upon delivery. These are not included in the product price or shipping cost
- International orders cannot be delivered to PO Boxes
- SŸRI is not responsible for parcels once marked as delivered
- Delivery timeframes are estimates only and not guaranteed